Refund & Return Policy

Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 90 days of receiving your item.

Returns

  • Items must be unused and in original condition

  • Return requests must be initiated via support@chavsi.com

Refunds

  • Refunds are processed within 90 business days after inspection

  • Refunds are issued to the original payment method

Non-Returnable Items

  • Used products

  • Personal care items (if applicable)